The new terminal server launched on December 13, 2023. This shared server allows any employee of FMHC or its affiliates to connect for use of applications such as Cleartouch, Encompass, and Prologue, as well as sites like Verafin and Cultivate. The server can be used by an employee as a backup to accessing it directly on their computer when a specific application or website is not working properly.
There are two methods to connect to/use the terminal server:
- Remote Desktop Connection - click the blue icon for remote.ffl.net on your desktop. (If you do not see the icon below, you may copy it to your desktop from this location: G:\Shared\AppFiles\Terminal Server Shortcut.) Log in with your Windows username and password, then proceed to access the application or site you wish to use.
- Web browser - go to https://rdweb.ffl.net/ in the web browser of your choice (either Microsoft Edge or Google Chrome). You will first log in with ffl\(username) and your Windows/computer password. Then, select the application you wish to use (like Encompass or Verafin). In your Downloads, click on the application that just downloaded to open it. If prompted, log in again with ffl\(username) and your Windows/computer password. The program or site you selected will launch and you will be able to access it.
Please contact the Service Desk if you have any questions about this process.
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