In 2022, we began replacing the TPG receipt printers with Digital Check brand ReceiptNOW Elite printers.
We can purchase them directly from Digital Check: https://store.digitalcheck.com/SRNELITE-USB_2
Jose at Warsaw more recently found a better deal from Data Financial ($440 instead of $480, as of 2023): SmartSource ReceiptNOW Printer Elite- USB, SRNELITE-USB - Data Financial, Inc.
These vendors do not accept orders by invoice, so we can pay via the IT credit card and have it charged to the appropriate department/affiliate in Certify when the credit card gets paid.
All info, including install files, may be found here: G:\Shared\AppFiles\ReceiptNOW Elite Printers
Detailed instructions are here: https://fmhc.freshdesk.com/a/solutions/articles/47001224834
Once installed, the logo needs to be installed/uploaded to the printer, then applied in Printing Preferences on the computer.
Also, make sure the printer settings in CT are set as shown below, then you can test print a receipt in Cleartouch.
Document Type | Printer Assigned | Printer Type | Printer Font |
Receipt | SRNELITE(U)1 | Addmaster | Arial |
Note: If receipts are not printing at all from Cleartouch, but the test pages outside of CT are working, set the PrintHost.exe to Windows 7 compatibility mode.
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