Cleartouch Sweeps Functions

Modified on Fri, Aug 21 at 12:14 PM

**NOTE** - This is not related to the CT Application Suite  it is within the CT Desktop Application 


Occasionally a user will report an issue with being able to access the sweeps functionality within the Cleartouch Desktop Application. 



This is related to Passport permissions needing to be updated/configured: 


  • Go to Cleartouch > Tasks > Passport > Employee

    • Open the Passport employee/security administration area in Cleartouch.
  • Search by last name

    • Locate the employee account that needs the permission update (in this case, likely Cecilia Ing).
  • Choose Update

    • Edit the employee's Passport profile/security settings.
  • Change function authorities for Swp * (120-122) from 0 to 1

    • Find the Sweep-related function authority entries numbered 120 through 122.
    • Change their permission value from 0 (disabled/no access) to 1 (enabled/access granted).
    • Click "Update > Continue" all the way through as the authorities needed are not all on the same page
  • Sign out and back in

    • Have the user log out of Cleartouch and log back in so the permission changes are applied

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