Lansweeper Issue: Scanserver unavailable

Modified on Tue, Sep 23, 2025 at 9:27 AM

Occasionally, we may encounter this error message in Lansweeper:


This prevents scanning from occurring, blocking Lansweeper from gathering new details about existing computers or pulling in information about newly-imaged computers and newly-created users.


To remedy, simply start the Lansweeper Server service on WCLELS02.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article