OnBase Slow / Not Responding

Modified on Fri, Nov 29, 2019 at 1:59 PM

If OnBase is being slow / unresponsive:


- Are you at a remote location?  OnBase tends to be slower at remote offices or on the VPN.  The Unity Client is generally faster than the OnBase client.

- Are you selecting a date range?  You should choose a date range for your search so that the system does not try to pull all statements for a specific account.

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