Prologue Client Push

To remotely push the Prologue client to a user's computer:

1. RDP to the Prologue server (literally, that's the name of it)
2. Go to Start menu
3. Run Setup Prologue app
4. Click the Clients tab
5. Click [New Host] - this should highlight the row in that table in blue
6. Click [New Host] again to edit the text in that box
7. Clear out [New Host] and enter computer name(s), don't include the ()
8. Click Install
9. If it succeeds, it will state "Client installed" when done
   1. If it does not succeed, the computer could be offline.  Check connectivity in Lansweeper.
   2. If the user is remote / on a laptop on the VPN, the system may just be unable to connect by name.  Enter the computer's current IP address instead of the computer name in step #7.
10. Steps 10 - 12 are now optional (as of April 2026), proceed to Step 13: BEFORE the user launches the program, run Prologue.exe AS ADMINISTRATOR from C:\Program Files (x86)\Fiserv\Prologue
11. Upon launching the app, if you are not a Prologue user, you should receive an error message, but the profile should read "PROLOGUE_2022" on the login screen. Go to Properties of the Prologue.exe file (in the directory listed above in Step #10) and make sure Compatibility is set to Windows 7 before creating shortcut
12. Right click the Prologue.exe and Send to Desktop to create a new shortcut. Copy to Public desktop if needed (this will make it appear for ALL users who log into the computer, instead of just one specific user's profile). 
13. Have the user test to make sure they can log into the program.  If they do not see a desktop shortcut, they can create one from Prologue in the Start menu.