Prologue Client Push

Modified on Fri, Jul 12, 2024 at 2:31 PM

To remotely push the Prologue client to a user's computer:


  1. RDP to the Prologue server (literally, that's the name of it)
  2. Go to Start menu
  3. run Setup Prologue
  4. Clients tab
  5. Click on [New Host]
  6. Enter computer name(s), don't include the ()
  7. Click Install
  8. If it succeeds, it will state "Client installed" when done
  9. BEFORE the user launches the program, run Prologue.exe AS ADMINISTRATOR from C:\Program Files (x86)\Fiserv\Prologue
  10. If you are not a Prologue user, you should receive an error message, but the profile should read "PROLOGUE_2022" on the login screen. Go to properties and make sure compatibility setup to windows 7 before creating shorcut
  11. Right click the Prologue.exe and send to desktop to create a new shortcut. Copy to public destop if needed. 
  12. Have the user test to make sure they can log into the program.

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