Cleartouch Login Error: Teller Number Already Used

Occasionally, an employee may encounter the following error when attempting to log into Cleartouch:

This is relatively rare to see, but can happen when an employee attempts to log into Cleartouch with the same teller number that another employee used on that same computer in the same business day.

This can happen on days when outages occur.  Sample scenario: The power/internet goes out at a branch, rendering CT inaccessible.  A part-time teller has to leave during the work day, with their teller drawer unbalanced.  For one of their co-workers to balance the drawer for them when connectivity is restored, IT has to assign them that employee's teller number.  However, logging into CT with that teller number MUST be done from a DIFFERENT computer than the one that was used by the part-time teller earlier in the day.  Otherwise, the above error message will appear.