In spring 2024, First Federal Lakewood branches received new cash advance terminals through a new vendor, Heartland. All locations' terminals are set up in DHCP and should be picking up an IP reservation. As of 5/20/24, only four locations did not work dynamically and had to be set with a static IP address (Westlake Detroit, Westlake Crocker, Concord, and Brunswick).
FFL staff should contact Heartland’s Partner Support Team for any technical issues that arise:
877-479-6973
HSCPartnerSupport@heartland.us
Available 8:00 am to 6:00 pm Monday - Friday (eastern time)
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