Occasionally, an Accounting Department computer may be re-cloned to upgrade the suite of Accounting Fiserv products and other applications. This is basically like reimaging a computer, so all local data will be wiped out. User will need to run a Profile Backup or otherwise save their desktop files and internet favorites.
Each Accounting user may have a different version of Adobe, so the full version is usually omitted from the master clone. This is among the items to review after a machine has been cloned:
1. Reinstall Adobe Acrobat
2. Make sure Offline Files is DISABLED in the registry
3. Make sure there is no existing ctInstanceRegistration.config file in C:\Cleartouch3 directory. If there is, delete it.
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