Email Address Change to FMHC

FFL employees may need to receive a First Mutual Holding Company email address in addition to their current FFL address, or an existing FMHC employee may need an affiliate alias added to their account for various reasons.  To make the addition, follow the instructions below.

1. In Silversky, add the @firstmutualholding.com version of the user's email address as an alias in their existing @ffl.net account.  (This is better than setting up a second account for them because it keeps them from having to have two email quarantines to manage.  Also, we pay per-account, but not per-alias.)

       Alternatively, for an existing FMHC user needing an affiliate alias, add the appropriate alias to their existing Silversky user.

2. In Active Directory, go to the Attribute Editor tab for the user object and find ProxyAddresses.  You will need to edit this to add the FMHC email address as SMTP:[userid]@firstmutualholding.com.  You will then need to remove the existing @ffl.net email address and re-add it as smtp:[userid]@ffl.net.  Uppercase SMTP = primary email address for the account, lowercase smtp = secondary email address for the account.  Example:

You can have multiple secondary (lowercase "smtp") proxy addresses, but only one can be primary (capital "SMTP").

If Attribute Editor is not appearing as a tab, make sure you open the user's account in AD by finding them in the hierarchy (i.e. it will not work if you just Search the employee's name).

If setting the new FMHC address as primary, also change the user's email address in AD under the first "General" tab so it appears in the intranet phone directory and in Outlook.