CCMC Client Install

Modified on Wed, Mar 24, 2021 at 12:37 PM

The CCMC client is used to move loan information from Encompass to Cleartouch. Mortgage loans and Consumer loans have separate CCMC clients. Any machine that requires one of the clients also requires the Encompass SDK* (see Encompass SDK KB). To install you will need to put the user in App Dist or create a RDP session.

User must also be added to the ccmc_user group in AD.

1. Mortgage CCMC client install
From the PC needing the client map a drive to \\wlkwcmc1\c$\Program Files (x86)\CCMC\HostBridge\FiservCleartouch\Encompass\Client Setup run the “setup.exe” file.
2. Consumer CCMC client install
From the PC needing the client map a drive to \\wlkwcmc1\c$\Program Files (x86)\CCMC\HostBridge\FiservCleartouch\EncompassCL\Client Setup run the “setup.exe” file.
3. Consumer Loan Connector (FIS FLO to Fiserv Cleartouch) CCMC client install
From the PC needing the client map a drive to \\wlkwcmc2\CCMC\HostBridge\FiservCleartouch\FLO CL\Client Setup run the “setup.exe” file.

*If CCMC is being installed for a new user, after pushing the Encompass SDK to their computer via SCCM, they may receive the following error message:

The Encompass SDK is licensed, so new employees need to be registered by System Administration using the steps below.

1. Navigate to the Ellie Mae Encompass admin tools under your Start menu.

2. The Admin Tools will open. Select Register Encompass SDK

3. Follow the Ellie Mae prompts and enter the SDK supplied to you/your team during installation.

(As of March 2021, SDK AASVVCGTDY was provided by NXTsoft for 10 installs.)

Seats Used: BJohnson (FFL-PC-101)

If Admin tools is not available or accessible an end user can access the exe at:

C:\SmartClientCache\Apps\Ellie Mae\Encompass\AdminTools.exe

CCMC Client Install

1. Mortgage CCMC client install

2. Consumer CCMC client install

3. Consumer Loan Connector (FIS FLO to Fiserv Cleartouch) CCMC client install