Westlake Teams Room Basics

Effective June 2024, the training room in the basement of 24481 Detroit Road in Westlake is now configured as a Teams room.  Employees may reserve the room in Outlook via the Teams Rm. - Westlake Training option.

See instructions attached that have been printed, laminated, and placed in the room for users' reference.

The remote control for the projector is NOT needed*, unless there is a power outage and the user needs to manually turn it back on.  The remote is stored in the back network room so that it is not easily accessible by non-IT employees.

*One exception: If a user is just plugging in their laptop via the HDMI cable, WITHOUT joining the room to a Teams meeting, the projector will NOT automatically turn on.  Without the remote, the employee may need to press the power button on the projector itself to wake it up from sleep mode, then they will be able to share their screen without a Teams meeting.

The vendor who installed the new equipment is AVI-SPL.  Long-term support of the equipment will be available post-install.

Global Help Desk: Call 866-588-6857 – Option 3 or send an email to avispl-support@avispl.com

Local office info:

Project manager: JC Houghton

Tech/Installer: Sully

Troubleshooting Guide: Meeting Room Audio Output

Last Updated: 2026

If audio is incorrectly routing through the tablet instead of the room speakers, follow these steps to reset the connection.

Phase 1: Adjusting In-Room Settings

1. End the Meeting: Hang up the current call to modify hardware settings.

2. Access Settings: Navigate to ... More > Settings.

3. Admin Authentication:

   • Select Admin.

   • Enter the password: sfb

   • Note: If the keyboard freezes, tap the password prompt again to re-focus the text field.

4. Verify Peripherals: * Go to the Peripherals menu.

   • Under the Audio section, ensure the selected device is: Echo Canceling Speakerphone Core-NV32.

Phase 2: Hardware Reset (If the device is missing)

If the "Core-NV32" option does not appear in the menu, the hardware connection needs to be refreshed:

1. Access the Server Rack: Locate the Mini PC in the back server area.

2. Disconnect Video: Unplug the HDMI cable from the Mini PC.

3. Power Cycle: Reboot the Mini PC.

4. Reconnect: Once the reboot process has started, plug the HDMI cable back in.

5. Final Check: Return to the tablet and verify that the audio peripheral is now visible and selected.