Fiserv Instant Issue

FFL branches are responsible for ordering supplies (ribbons, etc.) from Fiserv for their Trism debit card printers from HID.  This is done through Fiserv Instant Issue Supply.  See details below and attached.

Admins: Retail Operations (Sarah Krocek, Melinda Fellenstein) & Deposit Operations (Christine Black, Meena Mangla)

Admins can set up new branch users, but admins can NOT set up other admins.  They must contact Fiserv to be set up by their support team.

From: FOS_IIA_SalesSupport <FOS_IIA_SalesSupport@fiserv.com>
Sent: Friday, April 26, 2024 10:32 AM
To: Melinda Fellenstein <mfellenstein@firstmutualholding.com>
Cc: Somenske, Scott (Milwaukee) <scott.somenske@fiserv.com>
Subject: RE: request information attention Scott

Melinda,

Here is the attachment form I was speaking about with you.  My team is at the top of the form FOS_IIA_SalesSupport@Fiserv.com .  You can always just add my name to the subject line to get any emails to me quicker.   We encourage all our clients to print this attachment and place them by your card printers.  It is a great source of information.

If you have about 5 minutes click on the link www.promoplace.com/fiserv .   This link will take you to the hundreds of items that we can help your marketing team with.  Since you are already a Fiserv customer this process is easy.  We have had a few banks get items for giveaways, company celebrations, and achievement and milestone celebrations.   If you have any questions with this please let me know.

Thank you,

Scott Somenske

Client Sales Support I
 Output Solutions

Office: 262.693.4863